Maju 24 takes the privacy of every member seriously. This policy explains how we collect, use, store and protect your personal information in accordance with Malaysian law.
All members' personal data and financial transactions Maju 24 protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Maju 24 has never and will never sell, rent, or trade members' personal information to any third party for commercial purposes without your explicit consent.
Member Maju 24 have the full right to access, correct, update or request deletion of their personal data at any time through the designated channels.
All data management practices Maju 24 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring the rights of local users are respected at all times.
We only collect information that is strictly necessary to provide our services. There is no excessive data collection — every type of data gathered has a clear and legitimate purpose.
You may choose to opt in or opt out of marketing communications from Maju 24 at any time via your account settings or by contacting our support team.
Quick Summary: Maju 24 collects your personal data solely to provide a safe and personalised betting experience. We do not sell your data. You have the right to access, correct and delete your data. All our practices comply with Malaysia's PDPA 2010.
Maju 24 ("we", "the platform", or "Maju 24") understands that privacy is more than a legal obligation — it is the foundation of the trust we build with our members. Since the platform launched in 2018, protecting the personal data of Malaysian members has been a core priority in every operational decision we make.
This Privacy Policy transparently and clearly explains how Maju 24 collects, processes, stores, protects and shares your personal information when you use our online betting and casino platform. This applies to all users accessing maju24.biz, whether via web browser, mobile app or any other device.
This policy is established in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards. By continuing to use the platform Maju 24, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.
If you have any questions about how we handle your personal data, please contact our Data Protection Officer at privacy@maju24.biz before using the platform.
Maju 24 only collect information that is strictly necessary to provide a safe, efficient, and personalised service. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Mandatory (KYC) |
| Contact Data | Email address, phone number (+60), mailing address | Mandatory |
| Financial Data | Bank account number, RM deposit/withdrawal records, transaction history | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, session logs | Automatic |
| Usage Data | Betting history, games played, active session duration | Automatic |
| Communication Data | Live Chat records, support emails, form feedback | Optional |
| Preference Data | Language preferences, notification settings, favourite game selections | Optional |
Important Note: Maju 24 never stores credit or debit card numbers directly on our servers. All financial transactions are processed through approved third-party payment providers such as Touch 'n Go, DuitNow and FPX — each with their own security policies.
Maju 24 collects your personal information through various transparent channels:
Each category of data collected by Maju 24 has a clear and legitimate purpose. We use your personal information to:
Maju 24 does not sell, rent or disclose your personal information to third parties for commercial purposes. However, in the following limited circumstances, we may share data with certain parties:
We share only the minimum necessary data with third-party service providers acting on our behalf, including:
All of these third-party providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes defined by Maju 24.
Maju 24 may disclose your personal information where required by Malaysian law, a valid court order, or official instructions from a regulatory authority with jurisdiction over our platform.
We do not share your personal information with advertising companies, data brokers or social media platforms for third-party ad targeting purposes. This is an absolute commitment by Maju 24 to our members.
Maju 24 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While we take all reasonable precautions, no digital security system can be guaranteed 100% secure. In the event of a serious data breach that affects your rights, Maju 24 will notify you and the relevant authorities within the timeframe required by law.
Maju 24 retains your personal data for as long as your account remains active and for the period required thereafter to fulfil legal obligations, resolve disputes and enforce our agreements.
Once the retention period expires, your personal data will be permanently deleted or anonymised from our systems. Maju 24.
Platform Maju 24 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following categories of cookies are used:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the core functionality of the platform. Maju 24.
As a member Maju 24, you have the following rights over your personal data under Malaysia's PDPA 2010:
To exercise any of the above rights, please contact our Data Protection Officer at privacy@maju24.biz or via Live Chat within the platform. We will process your request within 30 calendar days of receipt.
Platform Maju 24 is exclusive for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Should we discover that data belonging to a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered with Maju 24 without authorisation are requested to contact us immediately at privacy@maju24.biz.
In operating the platform, Maju 24 may transfer your personal data to servers or service providers located outside Malaysia in limited circumstances, such as international cloud infrastructure used for platform hosting.
In all such cases, Maju 24 ensures that protection equivalent to or exceeding Malaysia's PDPA standards is applied through appropriate data transfer agreements. Your data will not be transferred to any country lacking adequate data protection without the appropriate additional safeguards in place.
Platform Maju 24 may contain links to third-party websites in certain contexts, such as payment providers. This Privacy Policy applies only to the platform Maju 24 only. We are not responsible for the privacy practices of those third-party websites. You are encouraged to read the privacy policy of each website you visit separately.
Maju 24 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. The date of the most recent update will always be clearly displayed at the top of this document.
For significant amendments that materially affect your rights, Maju 24 will notify you via your registered email or in-platform notification at least 14 days before any changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how Maju 24 handles your personal data, please contact:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection, Ministry of Communications Malaysia, which is the designated PDPA enforcement authority in Malaysia.
This Privacy Policy takes effect from 1 January 2026. By using the platform Maju 24, you confirm that you have read and fully understood this Privacy Policy.